WULOOJ Data Warehouse & Analytics

All Your Business Data, In One Place.

  • Your own data warehouse
  • Every system connected
  • Live dashboards
  • Role-based access

We build a data warehouse for your business that brings sales, support, operations and your other systems together, then give you live dashboards so you can see every detail.

Business overviewStreaming in real time
Activity across every moduleTodayThis weekSupportCallsERPOrders
  • WULOOJ EngageLiveTicket resolution
  • Contact CenterLiveAgent activity
  • Commerce & DeliveryLiveOrder fulfilment
The challenge

Your data is everywhere, so no one sees the full picture.

When sales, support, finance and operations each keep their own system, reporting means exporting from every one and stitching it together by hand.

Where the numbers live today
  • CRM exports
  • POS & ERP data
  • Call logs
  • Spreadsheets
Compiled into one report, once a week.
Every tool, exported

A spreadsheet per system

  • CRM, POS, ERP, spreadsheets
  • Each in its own format
Stitched by hand

Someone joins them up

  • Copied into one report
  • Checked, then re-checked
The result

Decisions made on yesterday's numbers.

The report is out of date by the time anyone reads it, and the detail behind each number is lost along the way.

Weekly report · compiled by handOut of datestore_export.csvcall_log.xlsxerp_sales_q3.xlsxThe backlog it would have shown started last Monday.
The WULOOJ solution

We build your warehouse. You see everything.

We connect your systems, organize the data in one warehouse, and build the dashboards your team needs. It updates on its own, so nothing has to be exported first.

  1. Your systems
  2. Data warehouse
  3. WULOOJ
  4. Live dashboards
  1. SupportTelephonyCommerceDeliveryOne analytics engine

    Connect your systems

    WULOOJ modules, ERP, CRM, POS, spreadsheets and other sources flow into one warehouse.

  2. + Add a widget

    Organize the data

    We clean and model it into one consistent structure you can trust.

  3. Open ticketsUpdating

    Build your dashboards

    Live views around what each team needs to track.

  4. Weekly operations reportScheduledFinance deep-diveOn demandShare outside the platform

    Drill into any detail

    Go from company totals down to a branch, product, agent or single order, or export a report.

Core capabilities

Everything you need to see every detail.

A warehouse built for your business, dashboards around it, and access that follows each role.

  • MetricsTicket resolutionAgent activityRevenue & costsOrder fulfilmentDelivery time…from hundreds moreDrag a metric here

    Custom dashboards

    Dashboards built around what your business actually tracks, not a fixed template everyone gets the same version of.

  • Calls, right nowLiveCall answered · Support queueTicket resolved · EmailOrder delivered · RiderLive data, not a next-day export

    A data warehouse that's yours

    One structured home for your business data, kept up to date automatically from every connected source.

  • LeadershipSees: Every moduleSupport teamSees: Support metricsFinance teamSees: Revenue & costs

    Role-based visibility

    Reporting follows the same role-based access control as the rest of the platform, so each team sees the metrics that are theirs.

  • Call centerAgent activityTicketsResolution timesERP & financeRevenue & costsOrdersFulfilment

    Every source, every detail

    Combine WULOOJ modules with ERP, CRM, POS and finance data, and drill from company totals down to a single order or ticket.

Connected experience

Every system reports to one warehouse.

WULOOJ modules feed it automatically, and we connect your other systems to it, so your dashboards always see a complete, up-to-date picture.

  • Tickets resolvedResolution times
  • Calls handledAgent activity
  • ERP & finance dataRevenue & costs
  • Orders deliveredFulfilment

Your data warehouse

One structured, always-current home for every source.

  • Up to date
  • All sources
  • Role-based
  • CurrentUpdated automatically, not a monthly export.
  • CompleteEvery system in one warehouse.
  • DetailedDrill down to any order or ticket.
  • EarlySpot a backlog the day it starts.
See it in action

One warehouse. Every team sees what it needs.

For leadership, operations and finance teams who want every detail without waiting for a manually compiled report.

The whole business on one screen

Sales, support, operations and finance side by side, live, in the dashboard built for you.

  • Cross-module
  • Live
  • Customizable

See the queue grow the day it grows

Ticket resolution and call activity update as they happen, so a building backlog shows up today — not in next week's report.

  • Ticket resolution
  • Agent activity
  • Real time

Know your data is complete

See every connected source and when it last synced, with an alert if one stops, so the numbers on your dashboard are always whole.

  • ERP & finance
  • POS & CRM
  • Sync alerts
The whole business on one screen
Get started

Your next stage of growth starts here.

Share your objectives with us. We will define the right solution, deliver it to the highest standard and support your business as it grows.