WULOOJ
WULOOJ CRMA WULOOJ product

CRM That Matches How You Work With Customers.

WULOOJ CRM gives sales, support, and operations one shared customer record — with pipelines, ownership, and follow-up shaped to how your teams actually work, connected to the channels customers already use.

  • One customer record
  • Pipelines & follow-up
  • Every conversation
  • Configured to your process
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Why it exists

The support inbox shouldn't have to guess what sales knows.

In most businesses the website, the call center, and the help desk each hold a piece of the same customer. WULOOJ CRM gives every team the same record — so handoffs keep their context and follow-up doesn't depend on memory.

A customer paying at a shop counter with a tablet point of sale
In store, online, or on the phone — one customer

  1. A customer reaches you

    On the website, on WhatsApp, at the counter, or by phone.

  2. One record, created for you

    A contact and account, the first time they message, sign up, or order.

  3. Every interaction attached

    Chat, email, tickets, and calls on one timeline.

  4. A pipeline you defined

    Stages, owners, and follow-up that match your process.

  5. Visible to every team

    The same customer in sales, support, and your reports.

How it works

From first contact to follow-up, on one record.

Six moments in a customer relationship — each one landing on the same record every team reads.

  1. From a website form, a chat, an order, or a call — the contact is created or matched automatically.

Capture
Capabilities

What WULOOJ CRM gives your teams.

A customer model you define, the workflows around it, and a record every team shares.

Core capability

Pipelines, ownership, and follow-up

Shape pipelines, assignments, and follow-up so ownership stays clear — stages named after your process, and next steps that don't get lost in a handover.

  • Custom stages
  • Assignments
  • Follow-up
  • Handoffs

  • Customer model

    Define the records, stages, and handoffs your teams actually use.

  • One shared record

    Contacts, order history, and conversations — read by every module in real time.

  • Conversation history

    Chat, email, tickets, and calls against one timeline instead of four inboxes.

  • Pipeline reporting

    Stages, ownership, and activity in the same data warehouse as the rest of the business.

Customize & connect

Your process, configured — and connected to the rest of the business.

WULOOJ is customized to specific use cases, not forced into a template. The CRM is shaped around how you sell and support, then linked to the operations that already exist.

  1. Configure

    Records, fields, stages, and owners that match your process.

  2. Connect

    Support, commerce, and telephony read the same customer.

  3. Automate

    Contacts created from messages and orders; calls that update the record.

  4. Manage

    Ownership, follow-up, and reporting in one place.

Customer fieldsConfigurableCompanyLinked recordOwnerTeam memberPreferred channelChoice+ Add a field
Pipeline stagesNewQualifiedProposalWon or closed
Connected operationsWULOOJ EngageTickets on the recordCommerce & POSOrders on the recordContact CenterCalls update the record

Need more than the standard modules? Deploy custom portals on the same database, and reach every module over REST APIs.

The product

What your team sees.

The pipeline, the customer behind the card, and everything that's happened with them — in one CRM workspace.

  • The pipeline

    Stages you named, with an owner on every card.

  • The customer

    Contact, company, and orders on one record.

  • The history

    Every channel on one timeline.

  • The next step

    Follow-up scheduled, so nothing is forgotten.

Next step

Bring your customer workflows together.

Walk us through the stages a customer moves through today and where the record breaks. We'll show you what that looks like configured in WULOOJ CRM.

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