Customizable dashboards
Hundreds of available metrics, arranged around what your business actually tracks, not a fixed template that looks the same for everyone.
Analytics
See the Whole Business, in Real Time.
Because every module runs on the same platform, WULOOJ can report on all of them together. Sales, support, marketing, telephony, and delivery, in one dashboard.
The problem
Why this matters
When your website, call center, and marketing tools are separate products, "reporting" means exporting data from each one and manually stitching it together. Usually a day or more out of date by the time anyone reads it.
What's included
Inside Analytics
Real-time streaming analytics
A top-of-the-line real time streaming analytics engine feeds the dashboard. Live data, not a next day export.
Deep, cross module reporting
Purpose-built reports across every supported area: call center performance and agent activity, ticket resolution times, campaign delivery and engagement, order and delivery fulfillment metrics, all pulling from the same underlying data.
Role-based visibility
Reporting respects the same role based access control as the rest of the platform, so teams see the metrics relevant to them without exposing everything to everyone.
How it works
Simple path to go live
- 1
Every module. Support, telephony, commerce, marketing, delivery. Feeds data into the same analytics engine automatically.
- 2
Build or select dashboards for what your team needs to track.
- 3
Metrics update in real time as activity happens across the business.
- 4
Pull scheduled or on demand reports for deeper analysis or sharing outside the platform.
Who it's for
Operations and leadership teams currently waiting on manually compiled weekly reports, and any business that wants to catch a support backlog or a stalled campaign the day it happens, not the week after.
Turn Business Data Into Decisions.
Get Analytics on WULOOJ Console with the rest of your modules.