Retail
Run every retail channel from one console.
Online store, in store POS, and WhatsApp sales share inventory, orders, and customer history inside WULOOJ.
Challenges
What this industry struggles with
- Stock counts differ between the website and the branch till
- WhatsApp orders live outside the POS and accounting tools
- Support cannot see what a shopper bought or where it is
Modules that fit
WULOOJ building blocks for Retail
Workflow
How teams operate day to day
- 1
Customer browses the storefront or walks into a branch
- 2
Order is taken online, on POS, or through Omnichannel chat
- 3
Inventory updates across every channel in real time
- 4
Delivery or pickup status feeds back to the same order and CRM
Outcomes
What you get
- One inventory across online and offline
- Fewer lost WhatsApp and phone orders
- Support and sales see the same customer record
Multi branch retailers, specialty stores, and brands selling both online and in store across Saudi Arabia and the GCC.
See WULOOJ for Retail
Talk with the team about the modules and workflow that fit your operation.